WHITE PAPER:
Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
WHITE PAPER:
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel.
WHITE PAPER:
Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
WHITE PAPER:
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
WHITE PAPER:
This testing shows that deploying an OCS Consolidated Configuration as defined on HP BladeSystem and StorageWorks for 30,000 users with this profile should provide a very positive user experience.
WHITE PAPER:
This paper answers five questions about wireless networking, allowing you and your employees to stay connected to your company's information resources virtually anytime, anywhere.
WHITE PAPER:
This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.
WHITE PAPER:
Many enterprises are finally realizing the business benefits to shirting to a converged infrastructure. Read this white paper for an in depth look at how executives are taking advantage of IP networks within their enterprise.
WHITE PAPER:
Check out this paper to learn about the many benefits of IBM Lotus Sametime software integration and how it can enhance the collaboration and unified communications capabilities of all your Microsoft Office applications.
WHITE PAPER:
Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
