Hardware Maintenance Services White Papers

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SaaS Takes Center Stage in 2014 sponsored by IBM WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic. Posted: 02 Oct 2014 \| Published: 29 Jul 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Software \| Software as a Service

3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs sponsored by Dimension Data WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs. Posted: 03 Feb 2014 \| Published: 03 Feb 2014 TOPICS: IT Service Management \| IT Services

VMware vSphere 5.5 Data sheet sponsored by Dell and VMware WHITE PAPER: This brief white paper explores a leading virtualization platform for building cloud infrastructures. Find out how this virtualization platform accelerates the shift to cloud computing for existing data centers and how it reinforces compatible public cloud offerings, forming the foundation for the industry's only hybrid cloud model. Posted: 20 Sep 2013 \| Published: 31 Aug 2013 TOPICS: Cloud Computing \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Services \| Server Management \| Server Virtualization \| Virtual Machine \| Virtual Machine Migration \| VMware

Cisco® ONE: Traffic Visualization and Control sponsored by Cisco Systems, Inc. WHITE PAPER: This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently. Posted: 26 Jun 2013 \| Published: 30 Apr 2013 TOPICS: Business Process Automation \| Cloud Computing \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Data Center Management \| IT Services \| Network Management \| Network Monitoring \| Network Performance \| Network Service Providers \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| SLA

The world's most important gathering of CIOs and Senior IT executives sponsored by Gartner WHITE PAPER: Explore this resource to learn about Gartner Symposium/ITxpo 2014, where over 3,000 CIOs will be in attendance. Read on to get an exclusive first-look at who will be speaking and the subjects that will be covered to help you take your enterprise to the next level. Posted: 01 Jul 2014 \| Published: 01 Jul 2014 TOPICS: CIOs \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers

Amplifying the Signal in the Noise of IT Monitoring sponsored by Zenoss, Inc. WHITE PAPER: This case study details the value of moving past the traditional, fragmented approach to IT monitoring. Posted: 30 Oct 2013 \| Published: 30 Oct 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Departments \| IT Management \| IT Management Services \| IT Service Management

Market Overview: SaaS IT Service Management Tools sponsored by BMC Software, Inc. WHITE PAPER: This white paper details how to make sure you are selecting the right ITSM tools for your organization. Posted: 14 Oct 2013 \| Published: 21 Feb 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Best Practices \| IT Departments \| IT Management \| IT Management Services \| IT Service Management

A SaaS-First Approach to Application Porfolio Management sponsored by BMC Software, Inc. WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed. Posted: 10 Oct 2013 \| Published: 13 Oct 2011 TOPICS: Data Center Construction \| Data Center Design \| Data Center Management \| Data Centers \| IT Best Practices \| IT Management \| IT Services \| SaaS business intelligence

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company sponsored by IBM WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud. Posted: 31 Jul 2012 \| Published: 29 Feb 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Services

The Future of IT: A Customer First Approach sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs. Posted: 17 Feb 2014 \| Published: 13 Feb 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems