WHITE PAPER:
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
WHITE PAPER:
Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.
CASE STUDY:
Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.
CASE STUDY:
Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.
CASE STUDY:
Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications.
WHITE PAPER:
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
PRODUCT LITERATURE:
RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.
CASE STUDY:
The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.
DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
